Privacy Policy

Who we are

This privacy policy explains how African Farm & Gardens ("AFG", "we", "us") handles personal information collected through this website. AFG products are distributed and marketed by BNO Foods Trading, Dubai, United Arab Emirates.

If you have any question about this policy, contact us using the details on our Contact page.

What we collect

We only collect information you choose to give us. That means: the details you enter into our contact form (name, email address, country code and telephone number, company, country, enquiry type and message), and your email address if you sign up to our newsletter.

Our web server also records standard technical information such as IP address, browser type and pages visited, for security and troubleshooting.

How we use it

To answer your enquiry and, where relevant, to pass it to the right part of our business.

To send you the newsletter, if and only if you asked for it. Every newsletter contains an unsubscribe link.

To keep the website secure and working correctly.

Legal basis

Where applicable law requires a legal basis for processing, we rely on your consent (newsletter), our legitimate interest in responding to enquiries and running our business, and our legal obligations.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us operate the website and respond to you — for example our hosting provider and, where configured, our email delivery provider. They act on our instructions.

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How long we keep it

Enquiries are kept for as long as needed to deal with them and for a reasonable period afterwards for our records. Newsletter subscriptions are kept until you unsubscribe.

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Your rights

Depending on where you live, you may have the right to ask for a copy of your personal information, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time.

To exercise any of these rights, contact us using the details on our Contact page.

Cookies

We use cookies as described in our Cookie Policy. Non-essential cookies are only set after you consent.

International transfers

Your information may be processed in countries other than your own, including the United Arab Emirates. Where required, we put appropriate safeguards in place.

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Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.